Creator Golf Club┃Club Championship 2026

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Last updated: 5^th February 2026 

Privacy Policy

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This privacy policy gives you information about how Creator GC Events Ltd collects and uses your personal data through your use of this website, including any data you may provide to us, e.g. when you register with us. This website is not intended for children, and we do not knowingly collect data relating to children.

1. Who we are

This website is operated by Creator GC Events Ltd (“we”, “us”, “our”). We are the legal controller and responsible for your personal data.

If you have any questions about this policy or how we handle your personal data, you can contact us at: support@creatorgolfclub.com

2. What data we collect

Personal data means any information about an individual from which that person can be identified. 

Depending on how you interact with Creator Golf Club, we may collect the following personal data:

Contact and registration data

• Name
• Email address
• Phone number
• Country and region

Payment data

• Payment status and transaction reference
• Pricing and currency information

Payments are processed securely by our third-party payment provider. We do not store or process full card details.

Tournament and eligibility data

• Playing partner details
• Home golf club
• Handicap and eligibility information
• Tournament entries, fixtures, schedules, results and outcomes

Where you provide personal data about your playing partner, you confirm that you have their permission to share their details for the purposes of tournament administration.

Account and platform usage data

When you use your Creator Golf Club account or participant portal, we may collect and process:

• Login data and account information
• Profile information you choose to provide or update (such as handicap or availability)
• Activity within the platform, including match scheduling, updates and tournament-related interactions

Technical data

• IP address
• Your time zone setting and location
• Your operating system and platform
• Device, browser and usage information
• Cookies and similar technologies

We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals' Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

• Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

• register on our website;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• give us feedback, contact us, submit an enquiry, or request customer support.

• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. 
• Third parties or publicly available sources. We will receive personal data about you from various third parties as set out below:
• Technical Data is collected from the following parties:

• analytics providers;
• advertising networks; and
• search information providers.

• Contact, Financial and Transaction Data is collected from providers of technical, payment and delivery services.
• Identity and Contact Data is collected from data brokers or aggregators.
• Identity and Contact Data is collected from publicly available sources such as Companies House and the Electoral Register based inside the UK.

4. How we use your personal data

The law requires us to have a legal basis for collecting and using your personal data. We process your personal data under the following legal bases:

• Performance of a contract with you – where processing is required to administer your tournament entry or fulfil our obligations to you, e.g:
  
  • Process and administer tournament entries and payments
  • Operate and manage your participant account and provide access to the tournament portal
  • Manage competitions, eligibility, fixtures, scheduling, scoring and results
  • Communicate essential information about your entry (including confirmations, reminders, updates or changes)
  • Contact your playing partner where required for tournament administration
• Necessary for our legitimate interests – we may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example, to operate our website and events, contact past participants about future tournaments, provide support, improve our services, and maintain fair play and platform security. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
• Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
• Consent – where you have explicitly opted in to receive marketing communications, including partner offers

You can withdraw your consent at any time by contacting us using the details above.

5. Payments

Payments are processed securely by our third-party payment provider, Stripe. We do not store or process your full card details.

Stripe acts as an independent data controller for payment transactions and processes your data in accordance with its own privacy policy.

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6. Marketing communications

During the registration process on our website when your personal data is collected, you will be asked to indicate your preferences for receiving direct marketing communications from us via email

You may also receive marketing communications from us if you have participated in one of our previous tournaments or events and have not opted out of receiving the marketing. 

We will get your express consent before we share your personal data with any third party for their own direct marketing purposes. Where you have provided such express consent, we may send you marketing communications about Creator Golf Club content, future events, and occasional offers or products from trusted partners. 

7. Opting out of marketing 

You can ask to stop sending you marketing communications at any time by following the opt-out links within any marketing communication sent to you or by contacting us using the details at paragraph 9 below. 

If you opt out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service purposes.  For example, such as confirmations, reminders, deadline notices, and operational updates related to your tournament entry. These are not marketing communications and cannot be opted out of while your entry is active.

8. Player visibility and interactions

As part of the tournament experience, limited participant information may be visible to other registered players within the secure tournament portal, including:

• Name
• Handicap
• Match fixtures, schedules and results
• Playing partner or opponent details where relevant

This information is displayed solely for the purposes of operating the tournament and enabling participants to arrange and play matches.

9. Platform security and activity logging

We may monitor and log activity within the platform to maintain security, prevent misuse, resolve disputes, and ensure the integrity and fair operation of the competition.

10. Who we share your data with

We may share your personal data with trusted third-party service providers that help us operate our website and events, including:

• Payment providers (e.g. Stripe)
• Email and CRM platforms (e.g. Brevo)
• Website hosting and infrastructure providers (e.g. Webflow)
• Event operations, scoring or scheduling partners where required

We do not sell your personal data.

Where necessary, we may share your personal data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy. 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

11. International data transfers

Some of our service providers may process personal data outside the UK or EEA. Where this occurs, we always ensure that a similar degree of protection is afforded to your data by ensuring that the following safeguards are in place:

• We will only transfer your personal data to countries that have been deemed by the UK to provide an adequate level of protection for personal data; and/or
• We may use specific standard contractual terms approved for use in the UK which give the transferred personal data the same protection as it has in the UK.

12. How long we keep your data

We retain personal data only for as long as necessary to fulfil the purpose we collected it for, including:

• Administering your tournament entry and participation
• Maintaining competition records and results
• Informing participants about future tournaments
• Satisfying any legal, regulatory, tax, accounting or reporting requirements; 
• Until you request deletion or withdraw consent for marketing communications

We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data – please see further below.

13. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The date of our last update to our policy is stated above, and historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.

14. Your rights

Under applicable data protection laws, you have the right to:

• Request access to your personal data (commonly known as a "subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of your personal data.  This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  
  
• Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
• Object to or restrict certain types of processing, for example, for direct marketing purposes, or where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
• Make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues. However, before doing so, please make sure you have first made your complaint to us or asked us for clarification if there is something you do not understand. The ICO will expect you to have done this before reviewing your complaint.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

To exercise any of these rights, contact us at support@creatorgolfclub.com.

15. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

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